Content Moderator (arabic)PartnerHero

About The Role
As a Content Moderation Associate, you will help promote a safe, authentic, and accepting environment on the Partner's platform. You will be accountable for applying the Partner's Community Guidelines to content submitted by the users. This role involves monitoring and identifying potentially harmful content, assessing whether it complies with the guidelines, and filtering out anything inappropriate. This will consist of independently and manually reviewing a high volume of items in the backend.
Important Note: Bear in mind that you will be exposed to potentially offensive and disturbing content.
You'll Be...
Quickly and accurately making decisions on text, images, and videos submitted by Partner users
Banning users when appropriate, according to guidelines
Accurately documenting the reasons for your ban decisions on the user's profile
Participating in Product calibration meetings related to Moderation with Management
Supporting management on identifying trends and new banned terms
Reporting discrepancies or bugs to the Team Leads and upper management
Reporting backend UI feature requests or bugs to management
Assisting with training new team members
Handling escalated sensitive reviews from other Moderation team members
Answering Moderation tickets according to documented processes including:
Making decisions on suspended users
Censoring content such as photos or text
What you bring to the table...
You have positive feelings about doing work on behalf of the LGBTQ+ community and educating yourself on this topic
Fluency in Arabic language (proficient both written and spoken)
Extremely discreet, professional, and trustworthy
Extremely tech, mobile, and app savvy
Capable of working in an organized and efficient way
Capable of handling a high volume of decisions in a short amount of time
Ability to work independently with minimal direction
Strongly detail-oriented
Able to quickly learn and adapt to new systems and processes
Previous participation in or moderation of an online community is a plus
What We Provide
Full time with the potential for overtime if requested by Partner
Competitive compensation based on experience
Attractive benefits package including medical, dental and vision options
Paid Sabbatical Leave
Access to free posture-based fitness workouts from home
Training opportunities provided by PartnerHero and outside entities
1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
Why PartnerHero?
PartnerHero is a mission driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business-from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech forward companies including Etsy, Udemy, Rachio, Duet, and Bento Box to solve their most urgent business challenges. Our teams are among the most successful in the industry because we carefully match individuals with the opportunity that best suits their authentic talents and needs.
How We're Different
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits, but values inclusion, belonging and opportunity.
Read more about our Core Values and story .
PRIVACY NOTICE
PartnerHero is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about PartnerHero's privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center .
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PartnerHero

Metro Manila
Permanent
Full-time