content analyst - MandarinRefinitiv

Position: Content Analyst - OD
Job description:
Project Summary and Position Overview:
Environment, Social and Corporate Governance team (ESG) and Officers and directors provides integrated financial and extra-financial information, which is essential for understanding the long-term performance and risk profile of major corporations.
A Content Analyst must research on the documents relating to the company and collect the Environmental and Social data from the sourced documents. They should also handle Queries pertaining to team and provide expert advice on specific content knowledge relating to quality concepts and techniques in order to drive improvement activities within the content collection team and quality & service groups. Their responsibility also includes to deliver on all tasks as per the strategic plans set for the ESG team. Also must have hands on experience with the database and should be able to handle database queries independently.
Essential Day-to-Day Responsibilities:
To be responsible for database administration and sourcing of exchange and contributed data.
To be up to date with the latest collection policies and procedures and other significant developments pertaining to different markets which would impact data collection
To assist in projects with emphasis on data content.
To review the work of the analyst/data provider.
Take responsibility for data quality, accuracy, timeliness and completeness within the team.
To take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and customer satisfaction. Should be able to take right decisions quickly and independently.
To coach analysts on data collection policies and procedures.
To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets.
To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as on-going actions for preventing client queries.
To carry out special projects or specialized tasks related to the ESG dataset as per the strategic plans.
To effectively collaborate with all global team and the data provider to provide high quality data to our clients.
Cultivate a learning and positive work environment.
Use appropriate language skills to understand and source ESG information
Use technical and financial knowledge to add value to current data offering
Seek efficiencies in work practices to achieve automation
Liaise directly with internal and external clients
Education:
Bachelor's Degree or Master's degree
Language:
Excellent reading, writing and spoken English skill
Excellent reading and writing Chinese skill
Required Skills:
Communication, Collaboration and Analytical skills.
Researching on Company website, Filings to understand the reports and to be able to accurate identify the data to be captured.
Should have the curiosity to learn and know more on the content.
Should have reading comprehension skills to read the paragraphs and dotted lines in the report.
High accountability & responsibility
Ability to work both independently and as part of a team
Flexible and able to work under pressure while managing multiple tasks
Self-motivated even when attending to routine tasks
Innovative and analytical towards processes and working environment
Deliver on time
Desired Skills:
A team player who will work with others in order to get the job done
Customer focused
Able to adapt to changing needs and requirements
Ability to work with different personalities and groups
Focused on problem solving
Attention to detail
Interested in sustainable development
Should be proficient in using MS-Excel
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.
We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.
As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.
Please take a moment to read this carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained. If you would like this information to be removed from the London Stock Exchange Group HR database please contact [Protected Info]. If you are submitting as a Recruitment Agency Partner, it is your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Refinitiv

Taguig City, Metro Manila
Permanent
Full-time