consumer experience Analytics specialistJTI (Japan Tobacco International)

We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries. But o We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries. But our business isn't just business. Our business is our people. Their talent. Their potential. We believe when they're free to be themselves, grow, travel, and develop, amazing things can happen for our business. That's why our employees, from around the world, choose to be a part of JTI. It's why 9 out of 10 would recommend us to a friend . And why we've been awarded Global Top Employer status, six years running. So when you're ready to choose a career you'll love, in a company you'll love, feel free to #JoinTheIdea. (Learn more: jti.com) WHAT THIS POSITION IS ABOUT - PURPOSE The Consumer Experience Analytics Specialist should be responsible for supportingand enhancing visual aesthetics and user experience for multiple Business Intelligence and Strategic Insights deliverables, with the final goal of satisfying the needs of the end user of the tools (optimal visuals, optimal layout, optimal notification mechanism) , whether these end users are internal users from the market or external final customers or consumers. The core responsibility for this role includes brainstorming creative ideas with cross teams wherever user experience design expertise is required, developing visual concepts for approval, collaborating with business partners to successfully integrate the design concepts into the final deliverables, and develop similar design prototypes for our other branded products. The position requires solid visual design and troubleshooting skills, as well as an eye for detail in which the main skill for the job is the understanding of the end user need from visual perspective and ensuring the tools and material is designed, developed and delivered in a way that captivates the attraction from the user and incentivize the utilization of the tools to extract added value. The role should support Marketing, Sales and other functions with graphical content development and data product design for the data driven tools delivered by SIBI, and should collaborate with other team members (internal and external) such as data scientists, developer consultants in order to produce or advise on effective representations of data and analysis to include dashboards, graphs and charts, infographics, maps, network charts, and other interactive and static visualizations as required WHAT WILL YOU DO - RESPONSIBILITIES UX CHAMPIONSHIP: Act as the User Experience champion supporting the consumer driven enabler tools. Determines effective formats for the end-user and contribute to end-to-end conceptualization, development, and design of infographics, reports, dashboards, and advanced static visualizations delineated by end-user requirements for the different tools USER RESEARCH Participates in user research, usability validation, and A/B testing Identifies the optimal format, timing and frequency of communication of the data through the tools in order to better attract the attention of the end user (e.g. automated notifications on daily basis, content of the message, frequency of the message). Identifies what makes the end user of a tool attracted to the tool by conducting surveys and analysis, and proposes a graphic solution out of it DATA VISUALIZATION Supports SIBI team on the implementation of projects through BI tools in order to apply the UX knowledge and ensure the consumer and the end-user are the center of each of the implementations, through the graphic approach by ensuring the translation of abstract concepts into appealing and understandable presentations and scorecards that improve business insights KNOWLEDGE Cooperates with the SIBI team members on data-related activities WHO ARE WE LOOKING FOR - REQUIREMENTS: Bachelor's degree / Visual designer At least 3years proven experience in Visual Design and end user experience design (UX) for Data Analytics Tools (preferrable in FMCG industry). Understanding of BI Visualization tools is a plus (Power BI, ArcGIS). Knowledge and experience with design tools like Creative Suite, Dreamweaver, Fireworks, etc. Ability to understand needs and behavior of end users when consuming a BI-related or Analytical tool, and drive the design of the most fittable solution based on the user needs Identify visualization opportunities and provide prototype work, or internal consultation and recommendations on how best to present data to users. Ability to efficiently tell a story with data through data virtualization tools (data video presentations, report insights, etc.) Collaborate with team members working to improve the user experience of legacy/existing reports, provide expert guidance on conveying data through visualizations and usability/readability advice Deep familiarity with UX/UI principles. Some Business Intelligence Experience (Power BI) is preferred but not mandatory. Ability to liaise with external business partners on project implementation WHAT'S IN IT FOR YOU? Be covered with medical insurance and HMOupon hiring, with HMO dependent coverage and medicine allowance Receive bonuses and cash allowances such as meal and transport allowance Have access to over 200 company training Well-being programs for employees Opportunities for your career growth Recreational facilities in the office - Videoke, billiard and table tennis Be part of a truly international and diverse company with over 40,000 employees in 130 countries. Experience the culture of an Investors in People certified company Find out why 9 out of 10 employees recommend us to a friend. Understand why 9 out of 10 employees say they feel free to be themselves. WHAT ARE THE NEXT STEPS - RECRUITMENT PROCESS: Thank you very much for your interest in the role. You are welcome to apply. We will make sure every candidate will receive a reply within 2 weeks after the applicationdeadline. Should you have any questions, you are welcome to contact Joana Lou Cruz([Protected Info])
Monster

Taguig City, Metro Manila
Permanent
Full-time