community relations SupervisorJohndorf Ventures Corporation

JOHNDORF VENTURES CORPORATION
 
Is currently looking for: Community Relations Supervisor
Qualifications
Education:
Bachelor's Degree in Communications, Public Relations, Social Work, Community Development, or a related field.
Experience:
At least 3 to 5 years of relevant experience in one or more of the following areas:
Community management
Hospitality management
Customer service/relations
Property management or property development
Technical Skills and Competencies:
Knowledge of real estate operations, including project turnover procedures
Understanding of regulatory compliance requirements (DHSUD, SEC, BIR)
Strong customer relationship management skills
Customer-oriented attitude
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong presentation and communication skills
Experience in project and event management
Familiarity with regulatory and legal frameworks relevant to property and community management
Experience working with homeowners' associations or condominium corporations is an advantage
Willing to travel as required
 
Job Description:
HOA Formation and Condo Corp Registration
Facilitate the formation and registration of Homeowners Associations or Condominium Corporations in compliance with the requirements of DHSUD, SEC, and BIR
Liaise with legal and regulatory agencies to obtain necessary registration certificates (e.g., DHSUD/SEC/BIR) before resident move in or within one month of unit turnover
Provide training and ongoing support to elected HOA/Condo Corp officers on governance, finance, and community management
Conduct orientation sessions for residents and board members on their rights, responsibilities, and governance protocols
Leadership in Community Relations
Lead the planning and execution of programs that promote community involvement, collaboration, and well-being among residents
Supervise the Community Relations Team to ensure alignment with engagement objectives and operational effectiveness
Organize and oversee community-building activities such as sports fests, wellness initiatives, holiday events, and neighborhood programs
Develop and implement strategies that foster a strong sense of belonging, volunteerism, and mutual respect within the community
Collaborate with the Property Administration Team to implement safety and sustainability programs (e.g., emergency drills, cleanliness drives, recycling and waste management education)
 
Project Turnover
Manage the HOA turnover process by coordinating documentation, legal requirements, and practical steps to complete turnover efficiently
Work with internal departments (e.g., Project Development, Legal) to secure DHSUD Certificate of Completion (COC), Deed of Donation, and other required legal instruments (e.g., MOAs, Board Resolutions)
Serve as the developer's representative during transition meetings and turnover ceremonies
Resident Relations and Issue Resolution
Act as the first point of contact for community concerns, gathering feedback and resolving issues before escalation to other teams
Organize social, cultural, spiritual, and educational events to increase engagement and resident satisfaction
Strengthen partnerships with local government units (LGUs), nongovernment organizations (NGOs), and community stakeholders for joint outreach and sustainability programs
Support initiatives that empower residents to contribute to a safe, inclusive, and thriving community
 
Reporting and Documentation
Provide management with regular reports on community relations activities, including resident feedback, event outcomes, conflict resolutions, and overall community sentiment
Prepare and submit detailed reports to the department covering community issues, engagement outcomes, and program evaluations
Maintain comprehensive records of events, issues, resolutions, governance milestones, and communications to ensure transparency and continuity
Draft and distribute newsletters, write-ups, and reports to update both residents and management on community developments