commercial operations CoordinatorFinancial Times Electronic Publishing Phils. Inc.

We are seeking a proactive, highly organized Commercial Support Administrator to join our dynamic global Commercial team. In this vital role, you will provide operational and administrative support to ensure the smooth running of our sales systems, processes, and data, ultimately helping the Commercial team deliver exceptional client experiences and business outcomes.The Commercial Support Administrator will act as the primary liaison for Salesforce and billing queries, maintain data integrity across platforms, and collaborate cross-functionally with Finance, Operations, and Sales to streamline processes and support revenue-driving initiatives.Main Duties and Responsibilities:System Support & Training
Serve as the main point of contact for Salesforce and billing-related queries across the Global Sales team.
Deliver training for new and existing team members on Salesforce workflows and best practices.
CRM & Data Management
Administer and maintain CRM systems (primarily Salesforce) to ensure data accuracy and integrity.
Regularly update and monitor Salesforce records, following up with users to maintain complete and timely entries.
Booking & Documentation
Manage sponsorship bookings in AdBook with speed and precision.
Create, organize, and maintain a portfolio of key operational documents and templates.
Reporting & Analytics
Generate custom reports and dashboards for Commercial Managers and stakeholders, as needed.
Track contract approval processes to ensure timely sign-off and system updates.
Finance & Operations Coordination
Partner with Finance and Operations teams to establish event codes, process revenue recognition, and ensure timely and accurate invoicing.
Monitor revenue movements and support month-end financial tasks.
Collaboration & Stakeholder Management
Build strong working relationships with cross-functional teams including Finance, Salesforce support, and Operations.
Help ensure process alignment and consistency across departments.
Qualifications:
Proven administrative experience in a corporate or international environment.
Exceptional organizational and multitasking abilities.
Strong attention to detail and commitment to data accuracy.
Self-motivated, proactive, and solution-oriented.
Excellent communication and interpersonal skills.
Strong time management with the ability to prioritize competing tasks.
Flexible and adaptable in a fast-paced, high-performance environment.
Desirable
Previous experience with Salesforce or similar CRM systems.
Familiarity with events, media, or publishing sectors is a plus.
Proven administrative experience in a corporate or international environment.
Exceptional organizational and multitasking abilities.
Strong attention to detail and commitment to data accuracy.
Self-motivated, proactive, and solution-oriented.
Excellent communication and interpersonal skills.
Strong time management with the ability to prioritize competing tasks.
Flexible and adaptable in a fast-paced, high-performance environment.
Entry Level / Junior, Apprentice Administration and Coordination Publishing 1 opening Bachelor's degree graduateAbout Us:The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It's a job that's never mattered more, and a career that can take you anywhere you want to go.Our commitment to diversity and inclusion in the workplace:At the FT, we give all employees a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.
Kalibrr

Taguig City, Metro Manila
Permanent
Full-time