Collections specialist (dayshift) - earn incentives on top of your salary!Admerex Solutions Inc.

Description
Performs inbound and outbound calls.
Responsible for building relationships with customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion.
Gaining customers' commitment to making payments on their overdue account and enabling them to have their accounts up to date
Capable of diligently responding to inquiries and other Payment, Billing and Collections concerns
Able to multitask and learn business specific updates immediately
Tracks individual performance and able to identify personal performance gap
Tracks scheduled call back and call all pending clients on a timely manner
Job requirements
At least 6 months BPO experience
Collections or sales background is required, preferably int'l account-BPO setting.
Experience in financial account is preferred but not required
Excellent English communication, comprehension and listening skills
Highly motivated and should be flexible in terms of working in different shifts
Ability to personally engage a contact and effectively get the message across
Must be goal oriented and driven to exceed expectations.
Preferably no attendance and other behavioral issues with past employer/s.
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes

Mandaluyong, National Capital Region ·  Today, 06:37 PM