Collection SpecialistCashXpress South East Asia Lending, Inc.

JOB DESCRIPTION
COLLECTION SPECIALIST
 
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
 
 
JOB QUALIFICATION
Requirements:
Reviewing open accounts for collection efforts
Making outbound collection calls in a professional manner while keeping and improving client relations
Resolves client payment concerns and rescues accounts receivable delinquency, applying good customer service in a timely manner
Collect customer payments in accordance with payment due dates
Identify issues attributing to account delinquency and discuss them with Collection Team
Review and monitor assigned accounts and all applicable collection reports
Provide timely follow-up on payment arrangements
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Others
Specialization
Banking/Financial
Communicating skills, Logic and Reasoning, Negotiation, Customer Care