Collection officerOnline Marketing Gurus
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 11/11/2025
Deadline: 04/07/2022
Job Description:
Are you a Collections Specialist looking for a step up?
Want to join Australia's largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded?
This is your chance to be part of an award winning agency, where everything you do will impact the growth and success of the business, locally and globally.
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
And yes, we are one of AFR Best Places to Work Finalists 2022!
As a Collections Officer, you will be responsible for:
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Requirements:
Proven experience as a Collection Specialist or similar role
Knowledge of billing procedures and collection techniques
Working knowledge of Xero and MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills
High school diploma; Associate's/Bachelor's degree is a plus
Benefits:
Hybrid Working 🏠
Paid Personal leaves/ Vacation leaves🌴
Birthday leave 🎂
Paid Parental leave 👨👩👦
Volunteer leave 😇
HMO 💊
Global Career progression opportunities 🌎
Career Development and Training Programs 🚀
Employee Assistance Program🚀
Service recognition awards 🏅
Quarterly get together drinks/food social 🎉
About OMG:
Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
Huge focus on employee development, engagement & growth opportunities
Hybrid-working - enjoy the great office vibe and the benefit of working from home
Largest independent agency in Australia - tripled revenue year in last 3 years
We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
R&D investment, forefront of digital marketing, innovation
Our values are- We 'Share evidence, not opinion', 'Find solutions, not problems', 'Make customers love you', 'Own it and get it done'
We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.
OMG is an equal opportunity employer, so by working for us, you'll be part of an organization that supports diversity and inclusion.
Looking forward to receiving your applications!
Online Marketing Gurus
Are you a Collections Specialist looking for a step up?
Want to join Australia's largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded?
This is your chance to be part of an award winning agency, where everything you do will impact the growth and success of the business, locally and globally.
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
And yes, we are one of AFR Best Places to Work Finalists 2022!
As a Collections Officer, you will be responsible for:
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Requirements:
Proven experience as a Collection Specialist or similar role
Knowledge of billing procedures and collection techniques
Working knowledge of Xero and MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills
High school diploma; Associate's/Bachelor's degree is a plus
Benefits:
Hybrid Working 🏠
Paid Personal leaves/ Vacation leaves🌴
Birthday leave 🎂
Paid Parental leave 👨👩👦
Volunteer leave 😇
HMO 💊
Global Career progression opportunities 🌎
Career Development and Training Programs 🚀
Employee Assistance Program🚀
Service recognition awards 🏅
Quarterly get together drinks/food social 🎉
About OMG:
Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
Huge focus on employee development, engagement & growth opportunities
Hybrid-working - enjoy the great office vibe and the benefit of working from home
Largest independent agency in Australia - tripled revenue year in last 3 years
We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
R&D investment, forefront of digital marketing, innovation
Our values are- We 'Share evidence, not opinion', 'Find solutions, not problems', 'Make customers love you', 'Own it and get it done'
We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.
OMG is an equal opportunity employer, so by working for us, you'll be part of an organization that supports diversity and inclusion.
Looking forward to receiving your applications!
Online Marketing Gurus
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Metro Manila
Permanent
Full-time
Permanent
Full-time
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Online Marketing Gurus
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