clinical solutions Account ManagerRELX

Job Summary:
The Clinical Solutions Account Manager will be responsible in managing the accounts assigned to him/her for a specific territory or discipline. The AM is in charge maintaining his/her Upsell/Uplift goals, Book of Business and/or retain the customer base by renewing their annual subscription aligned with business strategies. and to potentially grow the existing customer portfolio by actively hunting opportunities within the existing customer base and/or identifying new business opportunities for Elsevier CS.
Accountabilities:
Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)
Meet Sales Team Objectives including but not limited to the following:
Retention activities through working in advance
Generate Upsell opportunities and convert forecasted pipeline to sales
New Business
Engage with customers to verify user experience and identify pain points
Drive conversations based on mutual understanding with customer needs and addressed with value-led proposals
Collaborate with cross functional partners to extend positive customer experience
Other duties maybe assigned
Qualifications:
At least 2 years of Inside Sales/Account Management experience handling existing customer portfolio
Experience with healthcare or healthcare-related accounts would be an advantage
Bachelor's degree preferred but not required
Experience in a corporate / B2B sales environment preferred
Excellent written and oral communication skills
Solid knowledge of Microsoft Office
Experience in handling Salesforce and Evolved Admin tool is a plus
Must be in current role for 1 year
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 month
Must have a Successful or above rating in the last Enabling Performance cycle
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Manila City, Metro Manila
Permanent
Full-time