client Processing specialistJPMorgan Chase

Job Description:
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
About J.P. Morgan Asset and Wealth Management
J.P. Morgan Asset and Wealth Management is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
Our Business
Wealth Management Mortgage Operations supports the J.P. Morgan Private Bank within J.P. Morgan's Asset and Wealth Management line of business. The Private Bank is the world's premier service provider for ultra and high net worth individuals. Our goal is to help these affluent individuals across the globe optimize their wealth, after taxes and across generations. Mortgage Operations provides end to end mortgage origination for Private Banking clients with unique needs. Our loans are generally complex transactions due to the financial diversity and sophistication of the client base. Our clients expect the highest levels of quality service throughout the process, resulting in an exceptional client experience.
Position Summary
The Loan Processing Team supports the JPMorgan Private Banking Mortgage Origination business. The team is responsible for processing of mortgages along with simultaneous HELOCs. During this process, the file will exit from the Prelim team and be appropriately assigned out to Processor. The Processor will then complete the entire process; inclusive of engagement with the Underwriting, Rate Lock, Closing, Quality and Mortgage Advisory teams as necessary. The goal is to ensure the complete financial package is received; the underwriting decision has been made; handle any appropriate inter-process changes from the Client or MA; obtain all required third party and vendor information; obtain a clear to close from quality and remediate all QC findings; and ultimately submit to closing according to Federal and State regulatory requirements. Processing Specialist will be responsible to communicate with multiple internal and external groups to resolve any issues that may arise. The role is not client facing, although communication to 3rd parties can occur while clients are signing and messages are relayed.
Qualifications
· At least Bachelor's degree
· Willing to work in North America schedules
May shift slightly during Daylight Savings Time
Experience
· 2+ years of experience in US mortgage loan originations
· Experience in Loan Processing process is preferred
Technical Skills
· Excellent written and verbal communication skills to communicate with internal and external parties to resolve issues
· Expertise in Mortgage concepts; Working knowledge of major US Mortgage Regulations
· Detailed understanding of all stages of mortgage originations life cycle
· Proficiency in analyzing documents like Title, Home Owners Insurance/Flood, Appraisal, etc.
· Must have had exposure to production management, work allocation, prioritization, exception handling, and process documentation
· Proficient in Microsoft Office applications (Word, Excel, and Outlook)
Key Perfomance Areas
· Achieve daily production targets on a consistent basis and turnaround priority reviews within the stipulated timelines
· Maintain high standards and follow all process controls with no lapses
· Handle issues and escalate to management if required
· Interact with different stakeholder to resolve process issues and play key role in adding process controls
· Suggest process enhancements, possible automations for better controls, perform periodic risk and controls analysis with the team for process risk valuation
Proficient in organizing, priority setting, and pipeline management
Key Competencies Essential for the Job
· Ability to act independently and work in a fast paced, high production environment
· Time Management, flexibility & adaptability to changes
· Good analytical skills with attention to detail
· Coordination and team work (Internal and across teams)
· Stakeholder Management
Exception Handling & Subject Matter Expertise, challenges status quo
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time