client operations specialist (excel skills & Night Shift)Insight Enterprises, Inc.

79201
BASIC FUNCTION OF JOB
This position is a Client Operation Specialist. They should have a granular understanding of specific Microsoft licensing programs and the nuisances within them. Additional training will be provided. This position works closely with their Advisors and SLC's supporting them by handling the day to day tasks which may include: requesting current contract documents and uploading them to the SharePoint site, quote requests and creation, requesting Microsoft Licensing Statements, handling the pro-active on boarding of new Microsoft Enrollments and Enrollment renewals & submitting POSS tickets.
WORK PERFORMED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions of the Job:
Must be able to use Microsoft Excel and advanced formulas
Ability to be organized
Create accurate work items
Work independently
Ability to mult-task through different tasks
Meet deadlines
Written and Verbal communication skills
Ability to learn and be aware of Microsoft's different license programs, products
Ability to work in changing environment and adapt to change
MINIMUM REQUIREMENTS
Education and/or Experience
High school diploma or equivalent required, college degree preferred
Having a manufacturer or industry certification is a plus.
Minimum of 5 years of software industry experience required.
Minimum of 3 years successful sales experience is required.
Customer service or support background is also desired.
KNOWLEDGE, SKILLS AND ABILITIES
Computer hardware/software knowledge is required. The willingness and ability to self learn much of the software licensing information that will be necessary to serve as a resource for Insight Advisors & Software Licensing Consultants is required. Excellent oral and interpersonal skills are a must. Excellent organizational, analytical, problem solving and decision-making skills are also desired. Must be very experienced with Excel and the ability to use advanced functions. Should be able to use the rest of the Microsoft Office products as well.
This position must understand the Insight objectives and possess the ability to make decisions and undertake actions that balance customer needs with available product solutions and company policies.
Strong communication skills, both written and verbal.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, .
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology SolutionsTM and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.
Founded in 1988 in Tempe, Arizona
11,000+ teammates in 21 countries providing Insight Intelligent Technology SolutionsTM for organizations across the globe
$9.2 billion in revenue in 2018*
Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018
Today's talent leads tomorrow's success. Learn about careers at Insight: or you may send your updated CVs at
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to religion, disability status, and sexual orientation.
Insight Manila Location: 2nd Floor Edsa Central Pavilion Building, Edsa corner United Street, Greenfield District, Mandaluyong City, Metro Manila, Philippines 1550
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Mandaluyong City, Metro Manila
Permanent
Full-time