client development re presentativeThe Descartes

About Descartes:
Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 147,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at .
POSITION SUMMARY:
We are looking for a dynamic, successful, highly motivated and organized Client Development Representative to join our Sales and Marketing team. You will be responsible for supporting the team as well as developing your own relationships with our new and existing clients.
Responsibilities:
Interact with clients and respond to inquiries
Record customer information in service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Effectively communicate customers needs/questions to correct department
Collaborate with management teams to stay updated on new products, services, and policies
Follow up with customers in a timely manner
Manage, maintain and improve assigned existing accounts.
Develop, manage and execute marketing strategy.
Influence existing clients to purchase current and new services.
Develop and manage client base and lead generation network.
Identify, conduct and evaluate new techniques for lead generation and data collection.
Inputting/logging potential opportunity details into CRM system.
Projects the professional, ethical image and character of the Company.
Works collaboratively with all functional departments within the Company.
Skills and Qualifications:
Professional and friendly phone skills
Ability to work a flexible schedule
Organized and able to multi-task
Excellent computer skills
Experience working in a role with a marketing or customer support focus would be a bonus
Empathetic: You're a great listener, genuine, and care about our customers who come from all backgrounds and walks of life.
Friendly: You're a genuine people-person who can talk to anyone, and you're excited about spending a large part of your day communicating with customers
Entrepreneurial spirit: you're self-motivated with a strong work ethic, you like to help people find success in their journey with us
Organized: You have strong time-management skills and are always on top of where you left the last conversation or where a customer is in his/her transaction
Adaptable: You're a quick learner who thrives in a fast-changing environment and can prioritize tasks in a quick-paced environment where deadlines are important.
Process-Driven: you enjoy building of process, improving systems, tracking data and pulling reports to help inform our decisions company-wide
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
The Descartes

Makati City, Metro Manila
Permanent
Full-time