cib - trading services analyst - Team Leader - manilaJPMorgan Chase

Job Description:
As a Trading Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.
Responsibilities:
Provide end-to-end trade flow support across all product channels globally
Monitor ongoing support needs to address changes and gaps
Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
Ensure the accurate and timely escalation and resolution of all inquiries
Address ad hoc queries from operations, technology, and the front office
Facilitate training for new application users
Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
Qualifications:
2 - 3 years of financial industry experience
Bachelor's degree strongly preferred
In-depth knowledge of Excel, PowerPoint, and Internet technologies
Highly disciplined, a self-starter, and the ability to execute on assignments independently
A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
Attention to detail with superior written, verbal, and problem-solving skills
Excellent organizational and time management skills
Ability to communicate with all levels within the Line of Business
Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time