cib - payment lifecycle spec. iv, emea Investigations, stm - manilaJPMorgan Chase

Job Description:
As a Client Investigations Transaction Processing Specialist, you'll be responsible for supporting the day-to-day operations of the EMEA Client Investigations Team
Responsibilities:
Strengthen and monitor control environment
Ensure all deliverables are completed correctly and issued to clients per timetable
Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
Identify and escalate issues in a prompt and timely manner which may impact service
Identify and implement cost save measures
Adopt best practices by partnering with other transaction processing teams
Work closely within the team to ensure all the daily activities and checklists are completed
Leverage technology by means of system enhancements
Escalate issues and challenges on time
Actively participate in new projects
Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules
This role requires a wide variety of strengths and capabilities, including:
Knowledge on Wire Payments and Cash Flow is preferred
Advanced knowledge and proven results with regards to macros, Visual Basics, QTP, and other coding language
Experience in back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor desired
Working knowledge of SWIFT and international payment conventions and practices is preferred
Excellent written and oral communication skills
Bachelor's degree
Strong PC skills, including knowledge of Microsoft Office Suite
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase

Metro Manila
Permanent
Full-time