cib - payment lifecycle Manager ii - mcas manilaJPMorgan Chase

Job Description:
Role Description:
Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future.
The candidate joining our group will be expected to lead high-impact initiatives on People, Process and Technology with senior leadership visibility.
Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration
Work with a team of stakeholders across multiple groups including the front office, product development, core operations, technology, Client Service, and work closely with APAC and WHEM partners on global initiatives
Follow industry-leading technology trends and recommend strategic implementation for the benefit of the businesses
Provide transparency to management through project governance by ensuring deadlines are met, strategic initiatives are delivered within budget, and strong adherence to risk mitigation
Partner with internal stakeholders to ensure project meets expected results
Identify and facilitate issue resolution and escalate where applicable
Business process re-engineering
Help analyze system infrastructure and existing process flows to determine gaps or opportunities for productivity
Document business requirements by working with the operations and Product team. The individual should be able to articulate business requirements clearly to technology and product development teams.
Monitor, track and report project milestones and timeline
Participate in meetings at the operational and project level, providing continuous feedback on project status, UAT management, and production deployment
Full understanding of business landscape, products, infrastructure and control environment
Support business units in the development and execution of acceptance test plans for a successful implementation
Lead all aspects of strategic projects for EMEA Core Cash and help the businesses manage their strategic development plans
Ability to represent team in key senior Project Delivery meetings
Produce summary presentations and overview materials for program stakeholders
Understand resiliency planning, budget and headcount forecasting
Qualifications
Minimum 3 years of payment operations experience (EMEA Operations preferred)
A track record of involvement in change program implementing new business processes and controls
Good balance between analytical skills and interpersonal skills
Candidates with prior experience for implementing projects leveraging Robotics and Block chain technology are preferred.
Ability to face off to very demanding stakeholders, large scale impact program execution
Strong understanding of the Cash transaction lifecycle & cash management
Delivers prepared presentations well; can provide clear, well-reasoned answers to questions; prepares and sets the agenda for team meetings
Problem solving skills to identify, understand and address operational and technical issues
Begins to apply structure to well-defined problems and issues with guidance; returns correct quantitative and qualitative results the first time
Skills:
Builds a clear vision of digital capabilities and continually coaches others to expand their skills and drive transformation aligned to business strategy; Exposure to RPA; Alteryx; Xceptor; Tableau tools to drive automation and visualization
Demonstrates a thorough understanding of our products, systems and end to end processes, and keeps abreast of market and industry trends
Applies innovation and design thinking techniques to continually challenge and improve the efficiency, scale, and resilience of our operating platform
Builds long term, trust-based relationships with clients and internal stakeholders in order to deliver solutions that create strategic value
Understands the systems landscape that supports the Business services, and the main features and functionality of each key application in use
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time