CIB - Data Entry Specialist, Sr. Team Member - ManilaJPMorgan Chase

Job Description:
Roles & Responsibilities - include specific functions/ tasks/ performance objectives
The individual will be responsible for the input of remittance data for various remittance processing customers using an Image processing platform. The work is basic and routine in nature with some variet
Specific responsibilities include reading detailed customer instructions, adhering to various processing requests (from simple to complex instructions) for the input of check and invoice information, and utilizing strong computer/data entry skills (alpha & numeric) in order to meet stringent deadlines.
The individual will be measured on meeting/exceeding site productivity and quality standards within a timely manner.
The individual will be part of a team and you will be assigned individual responsibilities to manage workflow. The individual would also need to answer other team member keying queries and also reach out to global partners via communicator for certain queries.
Although this associate will have individual responsibilities, they will be expected to contribute to meeting the team's goals for productivity and quality.
The individual will be relied upon to make judgment calls regarding routine/ non -routine situations and escalate timely to supervisors.
Due to the sensitivity of meeting our customer's deadlines, production volumes may dictate the work schedule. Overtime may be required.
Identify and deliver appropriate solutions that address the needs of clients and customers
Effectively communicates and conveys information in a clear/concise manner to help others understand in handling workflow
Only applicants who meet both IJP Eligibility Requirements and Position Qualifications will be scheduled for interviews.
Application should be submitted and completed in the requisition
Updated CV or Resume must be uploaded
IJP Eligibility Requirements
Has been in their current position for at least 12 months prior to application
Meeting satisfactory performance standards as defined by the firm and should be qualified for the position of interest. If you're unsure if you're meeting the expectations for your role you should have a discussion with your manager.
Employees who were given suspension and are within the prescriptive period are not eligible to apply
Position Qualifications
Any graduate with necessary typing skill sets.
Key board skill sets: Numeric keying 8000 keystrokes per Hour, Alpha keying 40 words per minute with 100% accuracy
Ability to Identify/Correct inaccuracies and validating output provided by the system
Ability to translate written amount to alpha and numeric value
Ability to move between various keying functions as required by posting needs
Ability to Compare and verify data capture and data represented on screen
Ability to stay focused during repetitive tasks
Ability to follow prescribed procedures. Flexible to learn new duties.
Ability to utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information, balancing one payment to multiple items of detail, and ability to make informed decisions to preclude errors further down the process
Ability to work under pressure to meet deadlines and productivity/quality goals
Ability to work overtime as needed and be flexible on work schedule (24/7 work environment)
Familiarity with basic computer functions
Workflow Management
Assist Team Lead to meet all SLA & Timelines - Effective floor / staff supervision (Floor walk) to enhance staff productivity & eliminate overtime
Assign work to staff appropriately & without bias within site and partner location; Be assertive & all staff should be treated with respect.
Escalate all workflow issues to Team Lead on a timely basis & Take ownership
Need to be self-motivated and have positive influence on others. Depict leadership skills on the floor
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase