cib content Management associate (pre-sales)JPMorgan Chase

Job Description:
About the Team
The Sales Enablement Group's core objective is to help the firm win business by building the best sales collateral, in the shortest amount of time, with the smallest time involved from Platform Sales stakeholders. We as a group enable Platform Sales in the generation of new revenue with industry-leading, evolved, innovative sales collateral that helps the firm win business by putting best-in-class sales collateral in the hands of our prospects and clients. We represent the firm by selling Securities Services, Prime Finance and Clearing consistently around the world while flexing to meet the local needs of our regions and markets.
Position Summary:
Overall reporting to the Global Knowledge Manager in New York, the role will work with a global team to maintain, update, and enhance the content of databases (statistical and written) used for a number of sales functions, including building proposals, pitchbooks, marketing & industry publications. This role will work with the global team to enhance and maintain three enablement platforms:
a knowledge-base system - QPA, delivered through Qvidian
a sales material delivery platform - the Sales Enablement Desktop, which is available to the firm globally and has over 2,000 users
a project management, resourcing & reporting system - The Grid, delivered through Salesforce
Key Responsibilities:
Knowledge-base:
Contribute to the centralized knowledge-base of materials used globally for sales collateral (proposals and presentations) through collaboration and partnership with global teams, stekaholders and Subject Matter Experts
Provide end to end ownership and support of database activities to ensure that information in the database is current, accurate and consistent through database drafts and regular content reviews
Proactively write, edit, or customise database responses to address specific client/prospect requirements or feedback from subject matter experts.
Develop content and identify areas to improve and advance the visual representation of content for proposals and presentations; maintain records, including folder structure, keywords, reviewer assignments and other relevant fields.
Partner, develop, and manage relationships and review processes with the appropriate Subject Matter Experts to ensure that all materials are accurate to appropriately position the firm to win busines and updated as products are enhanced.
Coach and train junior team members to ensure business support, knowledge transfer, timely issue management and escalation
User support and training
Act as regional contact point for Sales Enablement Desktop to support, train and educate new and existing users of the tool.
Own and maintain the upload of sales materials, user access management and generating reports
Actively support Desktop tool administration including SOP maintenance, troubleshooting and vendor management to solution issues in a timely manner.
Statistics Management:
Understand and become skilled in the statistics management activities of the team, including data gathering, production of the Global Statistics Book, content variable maintenance and statistics request processes.
Make recommendations to improve process efficiency and effectivenes and identifying best practices and initiatives
Technology Vendor management:
Perform QPA tool administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues
Maintain an up-to-date listing of system users to allow processing of vendor invoices, and designation of relevant fees to the correct user cost centers.
Provide timely technical support for system users and act as a point of contact, liaising with vendor support to quickly resolve issues
Formal qualifications:
6-8 years relevant experience in content/database management, pre-sales, business development, communications, or marketing
Bachelor's degree (BA or BS) in finance and business and/or marketing preferred
Advanced degree or Post-graduate diploma/certificate, preferred but not required
Experience with proposals, presentations and/or content management databases (QPA strongly preferred, Salesforce a plus)
An understanding of securities services industry and products is a plus
Advanced proficiency with MS Word, Excel, PowerPoint, required
Skills
Demonstrated the ability to engage stakeholders from across the business and form effective working relationships
Strong interpersonal skills with the ability to influence stakeholders at all levels to drive successful project execution
Background in professional writing/editing and managing content, databases, and content libraries
Data driven who can synthesize data points and insights effectively
Strong project management skills with the ability to manage tight schedules and deadlines
Strong organisational skills and operates with excellent attention to detail with the ability to continually re-assess priorities
Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide
Attitude
Behave and operate at all times as a team player and a knowledge management professional.
Represent the best interest of Platform Sales and the Sales Enablement Group as first goal in any interaction.
Team player with the ability to collaborate with global cross-functional teams and build relationship with members of the Sales Enablement Group on various tasks and special projects.
Ability to collaborate with cross-functional teams and build relationship with members of the Sales Enablement Group on various tasks and special projects.
Demonstrate confidence, assertiveness, and professionalism to partner closely with all levels of management
Self-starter with sound judgment and ability to operate independently and apply initiative
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Clients turn to our industry-leading Markets, Sales and Research team to offer clients unique market insights on sectors and companies, and actionable ideas using research to make well-informed investment decisions. Teams understand products across asset classes and help clients structure solutions that manage risk, enhance yield and solve complex financial problems.
JPMorgan Chase

Metro Manila
Permanent
Full-time