chat support representative - non voice- Work From HomeMetacom
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● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
● With minimum of 3 years BPO Experience
● Excellent in English Communication Skills
● Ability to multi-task, organize, and prioritize work
● At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
● Excellent phone etiquette and excellent verbal, written, and interpersonal skills
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Clark, Central Luzon
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