Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
● With minimum of 3 years BPO Experience
● Excellent in English Communication Skills
● Ability to multi-task, organize, and prioritize work
● At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
● Excellent phone etiquette and excellent verbal, written, and interpersonal skills
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
● With minimum of 3 years BPO Experience
● Excellent in English Communication Skills
● Ability to multi-task, organize, and prioritize work
● At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
● Excellent phone etiquette and excellent verbal, written, and interpersonal skills
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Metacom
About the company
Metacom jobs
Clark, Central Luzon
Position chat support representative - non voice- Work From Home recruited by the company Metacom at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Chat Support Representative - Non Voice- Work From Home or Metacom company in the links above
About the company
Metacom jobs
Clark, Central Luzon