campaign Management operatorInfobip

Company Description
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip's platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Job Description
Why is this role important at Infobip?
Our platform is the heart of Infobip, processing up to 200 million transactions daily; but having a 24/7 world-wide support is what makes it so great. To provide high customer satisfaction and experience through a set of specific client-oriented tasks, a strong line of support is necessary. As a Campaign Management Operator, you will be a backbone in helping customers run their businesses more effectively.
Job Responsibilities:
Manage email, SMS, OTT, and other campaigns that are being sent out by clients
Review campaigns and highlight possible issues before deployment
Test campaigns before mass releasing to the clients' target audience
Guarantee that requests from customers are fulfilled in a timely manner
Maintain high accuracy in processing client requirements
Qualifications
At least 2 years of experience in a corporate environment
A wide range of interests and exposure to different technologies
Strong organizational skills and keen attention to detail
A great command of the English language when communicating to clients, partners, and colleagues alike
Experience in administration, management, and customer care is a plus
Additional Information
Why our employees choose us (and stay)?
Never a dull moment - We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.
Opportunity knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow! Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow - Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
Connect globally - Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Connect conference in Croatia. We put the "global" in globalization.
Compensation & Benefits - Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!
Infobip

Taguig City, Metro Manila
Permanent
Full-time