CALL CENTER AGENTs open to without bpo experienceOrbit Philippines

Pasig Blvd
Pasig
1600
NCR
Philippines
Company Information Orbit Philippines
Website:
Job Description Interested applicants may click the application form here: https://tinyurl.com/Jobscloud-C-24
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively.
List of vacancies we have for you:
Customer Service Representative
Technical Support Representative
Sales Representative
Travel Associate
Healthcare Specialist
Financial Associate
Telemarketer
Responsibilities:
Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions or information.
Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.
Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.
Escalate unresolved issues or complex inquiries to the appropriate department or supervisor for further investigation and resolution.
Strive to achieve and exceed individual and team performance targets, such as call handling time, customer satisfaction ratings, and first-call resolution.
Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.
Nice to have:
Proven customer service experience, preferably in a call center or customer support environment.
Further details will be discussed during the interview. Interested applicants may send their resume/CV/Portfolio to [Protected Info] or fill out the application form here: https://tinyurl.com/Jobscloud-C-24
Job Qualifications • At least High School Graduate (Old Curriculum).
Excellent communication and time management skills.
Willing to work on-site and on shifting schedules.
Compensation 18,000-28,000
Compensation Range ₱15,000 - ₱20,000
Metromanilajobs

Pasig City, Metro Manila
₱18,000-28,000 per month
Permanent
Full-time