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Call Center Agents (chat/email support)Aspire Global Solutions

Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 10/05/2024
Deadline: 24/11/2023

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Job Call Center Agent
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives

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Aspire Global Solutions

About the company

Aspire Global Solutions jobs

₱ 45,000.00 (monthly) ·  Makati, National Capital Region ·  Now


Position Call Center Agents (chat/email support) recruited by the company Aspire Global Solutions at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Call Center Agents (Chat/Email Support) or Aspire Global Solutions company in the links above

About the company

Aspire Global Solutions jobs

₱ 45,000.00 (monthly) ·  Makati, National Capital Region ·  Now

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