Call Center Agent - retail accountNeksJob Philippines

As a Call Center Agent, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
You may be our next Call Center Agent if you:
College graduate, with or without BPO experience
For high school graduates, applicants must have an experience of at least six (6) months in a customer service related industries
Have an above average to excellent English communication skills
Have working knowledge on computers
Have good customer service, multi-tasking and problem-solving skills
Are willing to work in shifting schedule
Bossjob

Cebu City, Cebu
Permanent
Full-time