Call Center Agent - australian airline accountNeksJob Philippines

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Perks and Benefits:
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities
● Inbound Customer Service & Sales - Handle incoming calls from airline customers, help passengers establish itineraries, answer general questions regarding existing booking or travel, maximize sales opportunities.
● Compensation Package PHP18,000
● Performance incentives
● Shifting Schedules (mostly dayshift or midshift)
● Must be amenable to work onsite in Eastwood
● Must have an updated NBI Clearance upon Job Offer
Bossjob

Quezon City, Metro Manila
₱18,000 per month
Permanent
Full-time