Business transformation specialist - pasig cityConverge ICT Solutions Inc.,

Description
QUALIFICATIONS
>With at least 3 years of solid experience as Enterprise Business Transformation Specialist or any equivalent discipline in a supervisory capacity
>With experience in transforming teams through technology, organization, culture, process, and overall innovation management
>Familiarity and/or exposure with Digital-Business Transformation Frameworks/BoK & Enabling Tools: BPMN/BPR/RPA, Business Analysis BoK, Problem-Solutioning Methodologies, Enterprise Business Architecture, Digital Practitioner BoK, Organizational Change/Lead Management, Innovation/Customer/Product Lifecycle, Digital Transformation
>Familiarity on industry standards and key industry solutions and technologies
>With working knowledge and understanding of the Philippine ICT/Telecommunication industry and competition
>With experience and understanding of operations across multiple functions of the ICT/Telecommunication business
>With experience and understanding of planning and leading key activities across the solution delivery lifecycle
>With experience in administering/supporting related tasks for small to large-scale transformation initiatives
>With proven ability to deliver business results (own and cross-functional efforts) and readiness across multiple transformation initiatives
>With ability to communicate complex information and ideas effectively and confidently to all levels
>With ability to understand, manage, and influence stakeholder expectations and needs
>With understanding of the future direction of ICT/Telecommunication service provider solutions
>Demonstrated cross-functional orchestration and collaboration skills for holistic alignment
>Proficient oral, presentation, and written communication skills
>With resilient spirit to work and deliver expected results amidst rapidly changing and ambiguous environment like ICT/Telecommunication
>With strong interpersonal skills and a demonstrated ability to partner with internal stakeholders and external partners/affiliation
JOB DESCRIPTION
>Determine opportunities to pertinently scale and transform operations, modernize processes and technologies, ensure proper data management, and align institutionalization structure/resources towards an enabling environment that could correspondingly improve overall operational efficiency metrics, customer journey experience, and high rate of return
>Demonstrate strategic orientation, anticipate/navigate scenarios in a complex business environment, and conduct unstructured/structured/sophisticated business analyses to assess transformational opportunities, risks, and potential short and long-term outcomes
>Capitalize from experiences and applicable global best practices to pioneer/spearhead introduction and development of operating frameworks on work scenario planning, problem solutioning, process improvement, and transformation management
>Proactively be an enterprise catalyst for operational excellence and identify opportunities for standardization, simplification and automation of processes while balancing the business need for flexibility and appropriate localization
>Practice continuing data collation, benchmarking, and research (internal/external sources) to continually review baseline scenarios and possible technology/product/function and process/policy gaps, and therefrom through probable blue-sky-thinking efforts too, identify enrichment, innovation, and transformation initiatives
>Collaborate/orchestrate group sessions with enterprise stakeholders and end-users to identify and understand current/as-is state of business and technical processes, procedures, challenges, and accordingly map potential future/to-be recommendations
>From disparate sources during conduct of business, gaps, and needs analyses, synthesize data and insights, and accordingly specify/prepare description of innovation/solution requirements and/or related use cases, and support exercises for needed feasibility study
>Leverage opportunities for data and business analysis approaches to assess intermittent problems/issues, unravel root causes, and identify potential corrective/preventive solution measures for nimble decision-making and actions
>Facilitate/drive thought leadership with various stakeholders and project/squad members on potential approaches and methodologies relative to innovation case rationalization/implementation, and emerging problem solutioning
>Identify opportunities to administer/orchestrate holistic development/enrichment initiatives and smart ways to deploy suitable technology, business data/intelligence, process/policy, and resource/capability programs to achieve business financial/operational targets and resolve arising problems/constraints
>For already defined program/initiative assignments in support to EPMO programs/project portfolio, ensure proper collaboration with different departments/stakeholders for consistent communication and delivery of commitments
>Ascertain for any target initiative that a proper work plan is crafted, discussed, and agreed upon by the named stakeholders or project/initiative team, and approved for implementation
>For approved target transformation project plans/tasks, implement with minimal disruption and according to a well-defined work-breakdown-structure with due consideration to expected quality and likewise potential risks/issues
>Accomplish project assignments related to business and technical readiness essential to every critical project stage
>Create/institute a system to evaluate the success criteria and qualitative/quantitative benefits realization of every initiative, and present findings to management and key stakeholders
>Guarantee that appropriate program/project/tasks documentation and knowledge management are established and sustained for all assigned initiatives
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Availability for travel: No
Availability for change of residence: No
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Pasig, National Capital Region ·  Today, 11:05 PM
Work type
Full Time