business Operations analystLSEG

Job Description
As a part of the Sales Performance Enablement Team, this role plays a critical part in the day to day management of the regional operating rigor and rhythm. As an analyst for Pacific & Japan market the individual requires a combination of operational experience and business acumen to manage the daily operational aspects for Sales & Account Management for Pacific & Japan.
Working in a fast-paced environment requires the analyst to balance their time and optimize efficiency when it comes to supporting the Sales Enablement Team for APAC.
Responsibilities:
Support growth of existing book of business by providing data points that helps making key decisions
Help increase client retention rate by helping stakeholders make data driven decisions
Making sure we always have good account coverage aligned with the guidelines
Tracking all key metrics that underpin the effectiveness of operations (i.e. Campaign tracking, over usage reporting, Synergy reporting, Migration tracking, etc.)
Help promote and develop common processes aligned with regional guidelines
Engage with stakeholders to understand operating models and document inconsistencies and gaps, develop and socialize potential solutions
Build ad-hoc or new reporting requirements while being mindful of what can and should scale and interfacing with central teams to do so
Driving data driven culture, enabling usage of data analysis to drive sales and decision making. Enforcing discipline in pipeline management, logging of activities and follow-up actions assigned.
Skills and Qualifications:
Graduate of Finance, Business or Economics Major or equivalent work experience
Strong organizational and project management skills.
Strong presentation and communication skills which includes effective written and verbal communication
Able to articulate complex data sets to all audiences.
Self-starter, proactive with a strong sense of accountability
Working knowledge of key CRM and BI tools such as Salesforce.com, Tableau & Power BI.
Experience in operating within a matrixed structure that includes influencing senior leaders
High degree of personal motivation to thrive and proactively deliver results without the need for close supervision
Ability to influence all levels within the Sales & Account Management team to support and enforce where necessary the knowledge and disciplines required to achieve pipeline discipline and target
Ability to think critically, analyze complex data and translate the results into actionable deliverables, messages
Ability to prioritize and manage multiple activities by providing innovative solutions to how the business can improve
2-3 years + track record in an operations / process management/ planning role
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
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