Business Development OfficerThe VITO Consulting Group

Job Description
Sales
Lead generation and research (both remotely over the phone and in-person pitching).
Other lead generation activities such as flyering, attending trade events, etc.
Scheduling for and pitching to merchant owners, staff or managers.
Conducting regular follow-ups with merchant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.
Content and Onboarding
Content and Onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards
Encoding merchant information from online and offline sources onto a content platform.
Conducting training for partner merchants to be familiar with the workflow and forthcoming merchant app or portals
Facilitating information changes for partner merchants when requested.
Acquire and update knowledge on procedures related to relevant processes
Strive to meet individual and team key performance metrics
Liaise with other departments when required
Account Management
Build strategic relationships with SMB partners based on trust and respect.
Collaborate with internal departments to facilitate partner's fulfillment.
Collate and analyze partners' business performance to develop strategies that would help grow
their business.
Grow partners' business and revenue through offering marketing promos and expansion.
Identify and understand partners' business needs to be able to customize Grab product offerings.
Expand partner merchants' business with Grab by offering other Grab products and services (Grabfood, Grabmart, Grab Express, GrabPay, GrabAds, GFSA and others) to further create partnership value.
Assist in collection efforts as part of business compliance.
Keep accurate and updated records of account related information.
Maintain updated knowledge of company products and services.
Identify industry trends and conduct competitive intelligence initiatives.
Act as a client advocate with a focus on improving the partner experience.
Client Management
Participates in various meeting, brainstorming and ideation with clients and project leads
Creates and submits reports to clients as necessary and as required
The VITO Consulting Group

Pasig City, Metro Manila
Permanent
Full-time