Business Analyst iiWorld Vision International

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!
Key Responsibilities:
Planning:
Conducts data gathering and analysis to understand business strategy and direction.
Participates in short-term planning sessions with a client to implement process improvement within an assigned client area.
Develops business cases.
Liaison:
Serves as the link between the business, third party vendors and the IT technical team.
Business Requirements:
Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.
Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
Analyzes customer's operations to understand their strengths and weaknesses to determine opportunities for improvements.
Business Process:
Analyzes and recommends improvements to business processes and models.
Documents current business processes and models.
Feasibility:
Provides factual content to feasibility study for standard development projects and enhancements.
Testing:
Develops user test cases and validates test results during user acceptance testing.
Service Level Agreements:
Is familiar with the current Service Level Agreements (SLA) for a particular work area and as needed participates in the vendor selection process for clients in accordance with IT standards and specifications as required.
Problem Solving:
Identifies and resolves issues.
Uses new and varied analytical techniques.
Customer Satisfaction:
Monitors and analyzes metrics to ensure customer satisfaction.
Communications/Consulting:
Promotes an understanding of IT roles, processes and activities to the business units.
Supports and participates in the formal reporting of project status.
Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation phase of projects.
Actively participates in the creation, review and analysis of user stories/epics in projects utilizing agile development methodology.
KNOWLEDGE, SKILLS AND ABILITIES:
Bachelor's degree in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience.
Requires working knowledge of business operations and systems requirements processes.
Typically requires 3-5 years of relevant technical or business work experience.
Effective in written and verbal communication in English.
Work Environment/Travel:
The position requires ability and willingness to travel domestically and internationally up to 5% of the time.
Applicant Types Accepted: Local Applicants Only
World Vision International

Manila City, Metro Manila
Permanent
Full-time