billing Operations analyst - remoteTeletech Customer Care Management Philippiness Inc

Job Description : General Summary: This position is responsible for all phases of billing administration for complex portfolio of US Public Sector accounts. Responsibilities include reviewing contracts, gathering reporting data, producing complex ex Job Description : General Summary: This position is responsible for all phases of billing administration for complex portfolio of US Public Sector accounts. Responsibilities include reviewing contracts, gathering reporting data, producing complex excel templates and validating of invoice data. May require working on weekend, once a month, if necessary to meet strict deadlines of certain clients. Job Specifications: Financial analysis experience, required 3-5 years Advanced Excel experience, required 3-5 years Complex Billing, required 3-5 years Oracle Business Suite experience preferred Ability to interpret complex contracts Advanced analytical abilities Very strong written and oral communication skills Experience with telecommunications and call center operations a plus Essential Duties & Responsibilities: Invoicing: Reading and comprehending complex contracts Interpreting contract requirements and translating those requirements into an invoice template. Strong English comprehension and reading comprehension skills are a requirement to successfully execute this responsibility. Reviewing and validating contract components Gathering operational data from various reporting systems Updating & maintaining relevant billing data in financial systems Validating invoicing data provided by Operations - this will require significant verbal and written communications with Operations.Strong speaking and writing skills are a requirement to successfully execute this responsibility. Ensure that all charges are billed completely and accurately Ensure compliance to SOX requirements Drive operational metrics to positive results Communicating with Operations staff regarding program specifications. Spearheading process improvement initiatives to simplify invoicing process. Maintaining process documentation and compliance with those processes. Collection Support: Resolution efforts regarding collection issues related to invoice, process and review account adjustments, resolve invoice disputes and short/over payments, invoice and payment reconciliations. What You Can Expect Dedication to your career growth and professional development Actively diverse and inclusive culture Community-minded organization committed to giving back Global team of curious lifelong learners guided by our company values And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.
Monster

Metro Manila
Permanent
Full-time