billing Operations analyst - remoteTTEC

Billing Operations Analyst - Remote
General Summary:
This position is responsible for all phases of billing administration for complex portfolio of US Public Sector accounts. Responsibilities include reviewing contracts, gathering reporting data, producing complex excel templates and validating of invoice data. May require working on weekend, once a month, if necessary to meet strict deadlines of certain clients.
Job Specifications:
Financial analysis experience, required 3-5 years
Advanced Excel experience, required 3-5 years
Complex Billing, required 3-5 years
Oracle Business Suite experience preferred
Ability to interpret complex contracts
Advanced analytical abilities
Very strong written and oral communication skills
Experience with telecommunications and call center operations a plus
Essential Duties & Responsibilities:
Invoicing:
Reading and comprehending complex contracts
Interpreting contract requirements and translating those requirements into an invoice template. Strong English comprehension and reading comprehension skills are a requirement to successfully execute this responsibility.
Reviewing and validating contract components
Gathering operational data from various reporting systems
Updating & maintaining relevant billing data in financial systems
Validating invoicing data provided by Operations - this will require significant verbal and written communications with Operations. Strong speaking and writing skills are a requirement to successfully execute this responsibility.
Ensure that all charges are billed completely and accurately
Ensure compliance to SOX requirements
Drive operational metrics to positive results
Communicating with Operations staff regarding program specifications.
Spearheading process improvement initiatives to simplify invoicing process.
Maintaining process documentation and compliance with those processes.
Collection Support:
Resolution efforts regarding collection issues related to invoice, process, and review account adjustments, resolve invoice disputes and short/over payments, invoice and payment reconciliations.
What You Can Expect
Dedication to your career growth and professional development
Actively diverse and inclusive culture
Community-minded organization committed to giving back
Global team of curious lifelong learners guided by our company values
And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
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TTEC

Pasay City, Metro Manila
Permanent
Full-time