billing Customer Service Representative | start asap | up to php31k salary + php25k sign on bonus!LanceSoft Limited Inc.

We are looking for a highly skilled Billing Specialist (CSR) to join our dynamic team. This role involves handling customer inquiries regarding billing, processing payments, and ensuring timely collections while providing top-notch customer service.
 
Job Responsibilities:
Manage inbound and outbound calls related to billing and payment concerns
Process and verify customer payments, refunds, and account adjustments
Follow up on outstanding balances and ensure timely collections
Resolve billing disputes and provide accurate account information
Maintain detailed records of transactions and customer interactions
Collaborate with internal teams to address billing discrepancies
Ensure compliance with company policies and industry regulations
Deliver excellent customer service while maintaining professionalism
Qualifications:
Minimum 2 years of experience in Billing or Collections (BPO industry preferred)
Preferably a college level graduate or equivalent
Strong communication and negotiation skills
Ability to handle sensitive financial data with confidentiality
Willing to undergo background checks
Willingness to work onsite and in graveyard shift
PHP25,000 Sign on Bonus!!