Billing and Collection specialistBICORE ONE NETWORK ENTERPRISE, INC.

Vigorous participation in the collection of all outstanding receivables which includes making collections calls and other communications
Cancellation and suspension/termination of customer services
Providing general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/ procedures, payment histories, statements of account, etc.
Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments.
Working with other business teams including Sales, Order Customer Service to solve customer issues that could hinder payment
Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders
Assisting in the maintenance of customer contact information
Performing other related tasks as required
At least a Bachelor's degree in any field or relevant discipline.
Open to Fresh graduate but experience in Collections, Customer Service, or Billing is an advantage.
Candidates must have excellent verbal and written English communication.
Excellent problem solving skill, strong attention to detail, goal oriented are competencies critical to success of this role.
Commitment to excellent customer service
Ability to prioritize and manage multiple responsibilities and meet deadlines
Basic knowledge of MS Office Suite including Excel a plus
CAN START ASAP
Bossjob

Makati City, Metro Manila
Permanent
Full-time