billing ANALYSTKMC MAG Solutions Inc

Functional overview We are looking for an experienced Billings analyst focused on addressing billing and collection issues in an efficient and customer-centric manner. This role is integral in creating the best billing experience for OneTrust customers while also identifying and driving A/R process improvements. The ideal candidate will be the subject matter expert for their function and a highly effective communicator who is organized, efficient, forward thinking, and able to work autonomously. The candidate will join the OTC Operations team as an individual contributor and report directly to the Manager of Global Billing. Duties and responsibilities Bachelor's degree in Accounting, Finance, or related field. 4+ years of experience in a billing and accounts receivable field Salesforce experience a must, including CPQ and related systems, Workday Financials experience a nice to have Experience in a subscription-based business preferred Process customer billings (recurring, one-time, and professional services) and verify the accuracy, completeness, and timeliness of invoices Responsible for reviewing and answering inquiries promptly to meet SLAs Play a key role in projects automating billing functions within Workday and Salesforce Assist in identifying process improvements and provide guidance to leadership Research and resolve customer inquiries related to billing disputes and ensure they are escalated to the appropriate parties Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements Assist with quarter-end audit requests Upload invoices against POs in vendor portals as needed Submit requests for credits to adjust billing or making any adjustments to A/R Manage customer portals and ensuring billing is uploaded on a timely basis Maintain documentation around A/R processes and policies Perform miscellaneous duties and ad hoc projects as assigned Minimum competencies Billing and accounts receivable background Customer resolutions skills Good communication skills Minimum qualifications College degree
foundit

Taguig City, Metro Manila
Permanent
Full-time