bilingual client relations specialist ( Mandarin-english)Wonders Corporation

Location : Pasig City (1604) -
Salary : 110000
Type : Permanent
Main Industry :
Job ID : 104089694
Employer : Wonders Corporation
Posted On : 01 October 2020 31/10/2020
The people we look for to be our Mandarin/English Bilingual Client Relations Specialists must
demonstrate several key attributes in order to be considered for this position. Included in this list are the following:
Mandarin Chinese speaking/typing ability
Professional fluency in English
A quick and willing learner that can master all details of our product and call taking techniques
Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
Passion for helping others. Takes great satisfaction in seeing our clients' business succeed
The intelligence to recognize areas of improvement in the company, and the ability to
articulate/execute them
Ability to work well under high pressure and can think quickly on his/her feet. Able to connect
with clients over the phone and make them feel comfortable
An innate motivation to service our clients the best possible way
Strong work ethic and a can-do attitude
Has superb verbal and written communication skills
Basic Purpose and Scope of the Position Responsibilities:
Responsible for answering clients' questions over the phone
Handle escalated customer interactions in a call center with the goal of giving excellent service and customer satisfaction, ensure customer retention, and increase business for our clients
Work with other co-workers to meet the needs of the company and clients
Other duties as assigned
Requirements
Minimum Qualifications:
College Degree or equivalent work experience
Prior experience in call centers is a plus
Fresh Graduates are welcome
Tiptopjob

Pasig City, Metro Manila
Permanent
Full-time