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JOB DESCRIPTION:
-Communicates with customer on the phone or via written correspondence to provide information and
assistance on product use, hardware / software problems or processes inquiries
-Resolves customer issues on the first call / contact whenever possible, without having to transfer caller
-Completes, processes and maintains applicable paperwork and records
-Follows escalation procedures as necessary
REQUIREMENTS:
-Must at least be 18 years of age
-Must have completed at least high school
-Must have at least 6 months experience in call center
-Preferably with Technical Support background, handling Cable or Telecommunications account
-Must be able to communicate effectively over the phone
-Must be able to communicate effectively in English
-Must be willing to work in Iloilo City
How to apply:
• APPLY TO THIS JOB POST
• SMS Text your Full name/Contact Number/Location to (Click "Apply now" to see the contact detail)
Requirements
Minimum education level: Vocational
Years of experience: 4
Language(s): English
Availability for travel: Yes
Availability for change of residence: No
Other Info
Work type
Full Time
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NeksJob Philippines
About the company
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