Baguio | Retail Account (csr) - Hurry Now!Car

Metacom Business Process Outsourcing Solutions is Philippine-based BPO that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
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Job Responsibilities:
• Provides help, coaching and troubleshooting help to lower level staff members.
• Schedules efforts to make certain exact telephone coverage; looks after priority of phone calls and adjusts escalated phone calls to ensure settlement to challenges.
• Prepares customary studies to monitor work load, response time and value of input.
• Responds to phone enquiries and gives info/ direction to customers.
• monitors mail, fax and web mail to present user support.
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Job Requirements:
◾ Completed 2 years in college, must possess at least 1 year of BPO experience in a voice account, with 6 months in a technical account
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◾ High school graduate with at least 6 months solid BPO work experience and college undergraduate who completed less than 2 years with at least 6 months of solid BPO work experience
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. **To apply: kindly click/visit this link: https://bit.ly/35RBTgp to process your application easier and faster.
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