Back Office Support | pure non-voiceTransec BPO Outsourcing Inc.

WHY JOIN OUR TRANSEC TEAM?
HMO with dependent, life insurance & incentives
Great working environment with work-life balance
Fun & engaging company-sponsored events
Are you looking for a 100% non-voice account? Join our dynamic team now as a Back Office Support!
JOB OBJECTIVE
Perform back end and administrative tasks to assist clients both actively and pro-actively.
ESSENTIAL JOB FUNCTIONS
Utilize client's proprietary software to perform back-end and administrative tasks in order to fulfill client concerns and requests.
Provide email and chat support to resolve customer issues and requests as necessary.
Process client concerns or requests communicated through the dedicated voicemail for concierge.
Will perform some basic designing using Photoshop, HTML, and CSS.
SKILLS & QUALIFICATIONS
Bachelor's/College Degree in any field; IT-related course is preferred.
Must have at least 1 year of experience in the BPO industry handling an international account.
Knowledge in HTML, CSS, and Photoshop is a huge plus.
Must have good writing and speaking skills in English.
Willing to work night shifts.
Summary of role requirements:
Looking for candidates available to work on weekdays
1 year of relevant work experience required for this role
Working rights required for this role