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avp (c12) - Financial solutions manager - (rohq - finance & risk shared services)Citigroup

Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 19/05/2022
Deadline: 14/06/2022

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Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.
Citi Shared Services (CSS) is a vital partner to the Corporate Finance and Human Resources organizations. We ensure financial and human resources operations and processes throughout the entire employment life cycle are carried out through the performance of world-class, scalable operations. We also deliver excellence in mission-critical, global products and local services for 84 countries. Furthermore, we manage the governance of the Citi Solutions Center Network, which serves 98,000 employees, supporting Citi's businesses and operational units. Our diverse profile of products and services touches every Citi employee.
Our strategic priorities, which include enhancing our safety and soundness standards, elevating both leadership and manager capabilities, as well as designing innovative solutions to eliminate pain points, enable us to continually raise the bar. We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward compatible behaviors, all while modeling a customer-centric mindset. 90% of the CSS family calls one of our strategic hubs (Budapest, Costa Rica, Manila, Mumbai, and Tampa) home. Each hub offers a unique energy and a myriad of development and engagement opportunities, but the common attribute that cuts across them all is a strong sense of community. We are long-standing champions of diversity, which is consistently reflected in our decisions and actions. Our employees value meritocracy, demonstrate passion for growth and development, and model dignity and respect for all.
Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
Change Management & Enhancement - Requirements Sr. Lead Analyst
The Global Process & Stakeholder Management (GPSM) function within Finance Risk Shared Services (FRSS) is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms and results.
The Requirements Sr. Lead Analyst will be responsible for managing the delivery of requirements/enhancements to support different reporting requirements across applications supporting by the FRSS Change Management & Enhancement process. A solid understanding of Finance and Risk Data Warehouse Operations, as well as, Project Management is also required.
The person needs to be a senior leader on the team with substantial professional experience, can coordinate deliverables across different areas/functions, communicates well with senior management and is a self-starter (i.e. takes the initiative and does not require much supervision). The person will need to be fully focused on Implementation but should assist in troubleshooting Production issues and/or providing coverage (if other responsibilities permit)
Core Responsibilities:
Manage day-to-day deliverables of the processes/workstream supported in Manila; for Optima, aside from requirements workstream, source change control process is also supported.
Develop and coach requirements support analysts to ensure daily deliverables are met according to standards and regular one-on-one discussion for development and appreciation of role in the program
Establish partnership with Finance, Risk, Data Service leads, Change management lead, and Technology;
Work closely with Technology and different stakeholders in the release schedule assignment/prioritization to ensure that work is prioritized accordingly with end-to-end consideration
Lead and ensure appropriate handoff process of requirements to testing, and Technology team; and work with different partners to ensure correctness and completeness of impact assessments or functional requirements
Coordinate and ensure pre-approval of change item are properly obtained per process
Act as application SME with strong understanding of functionalities and process to support the overall program, and ensures that there's no overlaps or conflicts within other changes
Provide requestors with support and guidance on how to submit their requests ensuring alignment with strategic direction of the Program/application
Work with testing team in ensuring that fundamental test strategies/plan, design and scripts are documented, consistent with the requirement, and agreed with key stakeholders and data consumers, if applicable
Preparation, coordination and drive of meetings with customers, business & Technology for testing and requirements close out purposes.
Support and/or participate in actual UAT testing, as needed, which will require a strong emphasis on analytical skills and ensure necessary documentations are accomplished prior to production migration
Lead and support the delivery of identified projects/initiatives which have been highlighted by the business as key deliverables. This will involve the preparation/documentation of Business Requirements.
Lead reviews with key stakeholders of testing results clearly articulating any issues discovered in addition to presenting viable solutions. Attention to detail in addition to the ability to make independent decisions opining quickly on complex issues
Liaise with Business/Region, Sources, GFT, other FRSS groups to resolve identified showstopper or critical issues before migration to Production
Documentation of issues, metrics, status, requirements and others.
Ensures the delivery of complete documentation of test results or data analysis required every cycle with respect to change management and enhancement governance and risk and control requirements
Facilitate and execute post -production migration validation in coordination with Production team and testing team
Provide cross-platform support related to integration, or source related request activities
Drive coordination with production support by communicating/ mitigating risks in production BAU
Participate in issue management process, ensuring that all issues/defects are communicated to both technology and FRSS for both strategic and tactical resolution handling
Provide and implement ideas for process re-engineering
Participate in FRSS or GPSM initiatives related to reengineering (process efficiency, increase in data quality)
Critical Competencies:
5+ years relevant work experience in large financial services, consulting, shared services' operations related or similar industry.
With basic understanding of financial and regulatory reporting is preferred.
Extensive experience on Software Development Life cycle in the area of Change Management for Data Warehousing, finance and risk related systems.
Strong and demonstrated implementation and project management, leadership and execution skills.
Outstanding written and oral communication, influencing and presentation skills - must be able to present and influence across organization level and functions.
Aptitude to translate strategy into execution in a complex and cross-functional organization.
A self-starter with ability to independently manage work and drive multiple deliverables concurrently.
Knowledge of Citi's financial and risk systems, financial and regulatory reporting processes and organization is preferred.
Demonstrated capability and maturity to work in an individual capacity and must proactively seek out ways to enhance the mission and identify new data analysis needs.
Able to set priorities and discuss experience in adapting to emergent or dynamic requirements.
High proficiency in MS Office Products (Excel, Word, PowerPoint).
High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and team work.
Quick learner, customer focused with ability to multi-task and work in a fast paced changing environment.
Forward looking with ability to mitigate and overcome any challenging roadblocks. Must have "can do" attitude.
Ability to work well under pressure and manage to tight deadlines or unexpected changes in expectations or requirements in a heavily matrix organization.
Self-starter and with demonstrated leadership skill.
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Additional information may be found at | Twitter: | YouTube: | Blog: | Facebook: | LinkedIn: .
Job Family Group: Finance
Job Family: Fin Solutions Dsgn & Implement
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Taguig City, Metro Manila
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Full-time

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