avp - applications support sr. analyst / Project Manager (hybrid) rohq - global functions technologyCitigroup

Salary: Agreement
Work form: Full time
Posting Date: 08/01/2026
Deadline: 01/11/2022

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Job Description : The Apps Support Sr Analyst provides leadership and supervisory responsibility for medium-d operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subje Job Description : The Apps Support Sr Analyst provides leadership and supervisory responsibility for medium-d operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Responsibilities: Ensures compliance with the Citi's Third Party Risk Management objectives. Gathering data and documentation necessary to complete the Third Party onboarding and ongoing Citi security policy requirements. Planning and facilitating meetings with Third Party and internal stakeholders, taking all meeting minutes and managing any follow up activities relevant to Third Party performance. Facilitate the escalation of high risk Third Party incidents or perpetual performance failures affecting the compliance to Citi's Information Security Standards Improves process efficiencies in support of unit objectives recommends new work procedures. Makes evaluative judgments to solve problems based on analysis of factual information. Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents. Ensures the quality of tasks provided by self and others on team. Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity. Impacts the team and closely related work teams by influencing decisions through advice or facilitating services accountable for end results. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 2-5 years experience in project management Consistently demonstrates clear and concise written and verbal communication skills An innate ability to identify issues and work them to closure, including remediation and escalation where appropriate Discretion and diplomacy when dealing with sensitive issues Organizational skills and ability to prioritize Desire and talent for building and maintaining business relationships A commitment to protect the bank from all risk exposure Experience working across a diverse set of stakeholders with positive results Advanced experience with MS Office Education: Bachelor's/University degree or equivalent experience Job Family Group: Technology Job Family: Applications Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ('Citi') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View the '' poster. View the . View the . View the
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Philippines
Permanent
Full-time

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