au Energy csrPhilippine Space Agency (PhilSA)

***Australian Energy Company experience is required*** * Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field. * At least 2 year(s) of wo ***Australian Energy Company experience is required*** Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field. At least 2 year(s) of working experience in the related field is required for this position. Applicants must be willing to work in BGC. Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent. Full-Time position(s) available. Role Description and Responsibilities Demonstrated ability to provide customers with an exceptional service experience Demonstrated passion to work in a high achievement, customer focused outcome driven team Ability to engage customers in conversations that build an understanding of their needs Experience in developing a sound knowledge of a broad range of products and services Demonstrated ability to manage competing priorities and manage multiple workflows Required Skills and Qualifications Excellent English communication skills (both written and verbal). Exceptional customer service focus and can-do attitude Passionate about exceeding personal and team business targets Ability to work well under pressure and communicate effectively with other Staff and customers. Contribute to a vibrant environment by being energetic, enthusiastic and engaged in everything you do. Be able to work autonomously and work collaboratively as part of a team to meet individual and team goals A positive mindset especially when it comes to the importance of being at work on a regular basis (and being here on time). Previous experience in a frontline or call centre environment for offshore companies A minimum of 2 years' experience working in a Customer Service role Previous experience working with small business customers preferably with Australian customers in utilities (energy, gas preferred) or telecommunications Bachelor's Degree and/or completed at least 2 years in college
Monster

Taguig City, Metro Manila
Permanent
Full-time