attendance specialist- NagaBell

At Quantrics, we consider our people our most important asset. Our focus is not only on creating a great customer experience - its about building and promoting a culture of constant team member growth, creating a sense of family, and working together to improve our lives and the lives of those in our local communities
We do not just offer a stellar working environment; we also offer amazing benefits and very competitive compensation packages. We also make employee advancement and overall wellbeing a priority because we value our employees above all else.
Attendance Specialist
Are you known for being organized and responsible?
Are you known for always being timely and on schedule?
Are you someone who can be trusted with handling confidential information?
You will be well versed in several internal processes and policies including: Employee Handbook, attendance policies, the required discipline and administrative action that needs to be taken, and how absences should be tagged to support workforce planning.
You will have an opportunity to:
Take calls from Quantrics Employees
Code the nature of their absent/late, and entering required information into our proprietary Coaching/Administrative/Discipline application: Agent Suite
Ensure compliance of labor standards, company policies, and applicable law/government-related concerns
Work closely with Executives, Managers, Team Leaders and other Management personnel regarding absence management
Provide complete, accurate and up to the minute information to employees about what to expect as a result of their late/absence
Recommend, Create, Calibrate specific process improvement
Be trusted with handling confidential and highly sensitive information from employees
You will be a great fit on our team if you have...
Possess a bachelor's degree
Minimum 2 years experience in workforce
Outstanding oral and written English skills
Detail oriented - documentation is critical
Consistent and unbiased - treat everyone equally, fairly and adhere to company policies
Ability to develop strong working relationships with all levels
Ability to work under pressure
Willing to work Full Time, primarily nights in a 24/7 operation (weekend and holiday work will be required)
Willing to work at multiple Quantrics locations (some travel may be required)
Perks of joining Quantrics
Competitive salary and benefits package
Performance Based incentives
Growth and Development Opportunities
Paid sick days
Opportunity to represent an iconic Canadian brand
Quantrics is committed to fostering an inclusive, equitable, and accessible environment where all employees and customer feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Jobs2Web

Naga City, Camarines Sur
Permanent
Full-time