Associate proposal managerGenesys

Title: Associate Proposal Manager
Location: Manila, Philippines
Role Summary:
Genesys is seeking a qualified professional to fill the role of Associate Proposal Manager II.
This position will support assigned business segment(s) and act as the focal point for the production of all RFI/RFP deliverables and proposal related information requests for that segment(s). The candidate should be experienced in analyzing Requests for Proposals, creating proposal outlines and schedules, planning and managing proposal process reviews and coordinating input from multiple sources throughout the corporate infrastructure to ensure compliance and timely submission. The candidate will own the proposal process and document production for assigned bids. In addition to demonstrating flexibility by being able to work independently and in a team environment. The candidate should be extremely well organized and able to work under pressure to meet demanding deadlines with the willingness to work evenings or weekends upon occasion to meet proposal schedules. This person will be accountable to the RFP team for proposal management in the North America region and report to the North America regional manager.
What You'll Do:
In this role, the primary responsibilities will include (but are not limited to):
Deliver competitive, high-quality proposals to Genesys prospects and customers.
Strong project management/coordination experience with a focus on organization of mid-complexity data under very limited time frames.
Oversee, plan, facilitate and manage the RFP Life Cycle from kickoff to submission, including analysis of requirements and strategy development, product discussion, risk assessment/mitigation, and development of the Genesys value proposition specific to the requirements of prospects.
Analyze and assess mild to mid-complexity RFPs with an eye towards creating a comprehensive proposal plan.
Interface cross functionally with corporate, local and regional team members to assemble response team and proposal response strategy.
Integrate content contributions from disparate authors to create cohesive proposals.
Ensure all projects meet scheduling requirements and company quality standards.
Assist with maintaining appropriate content and that it is captured in the RFP response database.
Support the provision of general company, finance and care content for responses where appropriate.
Follow corporate style guides to ensure a global consistent look and feel for proposal technical writing.
About You:
You must possess a Bachelor's degree from an accredited college or university in English, Journalism, Communications, Management, Social Services, or other related field.
Minimum 3-5 years' experience with developing professional, consistent proposals for distribution to customers; and analyzing and managing complex RFP logistics.
Language: English (written and spoken)
Strong oral and written communication skills, including the ability to manage and collaboratively work cross functionally with high performance internal teams in high pressure situations, i.e. sales, solution consulting, legal, finance, product management, product marketing, etc.
Demonstrate attention to detail, strong problem-solving abilities, organized and possess excellent writing skills.
Must have positive, problem-solving attitude and good judgment prioritizing workload in fast paced environment, with an ability to work multiple projects simultaneously and meet tight deadlines.
Must be a team player, also able to self-start and work independently.
Excellent judgment, confident and comfortable, with a strong work ethic.
Exceptional writing and language skills with a focus on proposal writing.
Strong business writing and formatting skills with experience in communicating solutions and concepts through diverse methods such as text, graphics, tables, and lists.
Experience in design, layout, and production of quality documents to meet customer specifications.
Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook. Including complex formatting, multiple data formats, and different computer platforms: Adobe Acrobat Pro, etc.
Desired Skills and Experience
Exposure to/familiarity with RFP management software (RFPIO).
Experience with managing proposals for contact center software or telecommunications companies.
Graphics experience.
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a ServiceSM, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit .
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Genesys

Manila City, Metro Manila
Permanent
Full-time