Assistant Manager (usrn)Gratitude Inc.

Salary Details
PHP 50,000
Job Address
Quezon
Job Description
Experience: 3 years relevant experience
Location: Bridgetowne - Exxa Towers
Salary: 50k
***Must be a US Registered Nurse***
Clinical Review Supervisor– Supervisor engages and enables clinical review nurses to ensure quality service to external providers and internal team members.
Qualifications
• Minimum Academic Qualification degree): College Graduate
• Minimum Work Experience (in months/years): At least 3-4 years experience in acute care environment or At least 2 years previous UM/QM experience in a managed care or acute hospital setting
• System working knowledge required:  Computer proficiency required
• Any additional criteria:
o RN, LPN/ LVN graduate from an accredited school of nursing or radiation therapy
o Current, active RN, LPN/LVN license in the United Sates. 
o Demonstrated leadership and facilitation skills
o Demonstrated knowledge and experience in using critical thinking skills
MAJOR RESPONSIBILITIES
• Supervises a team of 20+ clinical staff  with varying professional licenses and education levels
• Communicates with employees and customers to ensure prompt and courteous attention to all questions regarding products and services
• Responsible for knowing the intricacies and compliance standards of all key benefit management programs
• Works collaboratively with the compliance department to investigate complaints and correct errors.
• Handles and reviews disciplinary actions directly with employees, i.e., verbal warnings, records of discussion, and formal disciplinary documentation.
• Continuously coach the team to ensure the individual and team performance goals are achieved
• Serves as point of escalation for procedural and technical issues and coach staff regarding how to effectively resolve the issue(s)
• Tracks and monitors team performance; provides feedback
• Conducts formal performance appraisals of direct reports and prepares and communicates performance reviews and development recommendations.
• Highly motivated, self-starter who works independently using all available resources, policies, and procedures to work effectively and meet deadlines in an atmosphere of multiple projects and shifting priorities
Job Requirements
Supervision, USRN
Job Type
Customer Service/BPO
Working Hours
12:00 AM to 12:00 AM
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NCR, Metro Manila, Quezon, Philippines
4 Years
Full-time
PHP 50,000
Bachelor's / College Degree
10 Vacancies