ASSISTANT branch headIDEAL DREAM SERVICES INC.

JOB DESCRIPTION
Supervise and train staff
Review staff performance and offer constructive feedback
Collaborate with team leads on setting and achieving team-specific goals
Purchase inventory based on current trends, availability of new products and customer interest
Display merchandise to maximize purchasing appeal
Organize sales and product demonstrations
Write sales and customer reports and make recommendations for improvements
Interact with customers and resolve complaints or grievances
JOB QUALIFICATION
Strong communication and interpersonal skills to effectively lead staff, help customers and work with upper management
Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
Presentation skills and knowledge of best visual and marketing display practices
Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
In-depth knowledge of the store’s merchandise, its exact location and its prices
OTHER JOB REQUIREMENTS
Education
Bachelor's Degree / College Degree
Field of study
Business Studies/Administration/Management, Computer Science/Information Technology
Specialization
Retail Sales
JOB BENEFITS
Commission
BASIC COMPUTER KNOWLEDGE