apply now for our Operations Supervisor with gds/sabre experience (pasig site)NeksJob Philippines

Description
Requirements/Qualifications:
*Responsible for direct supervision of 15-18 agents
*Responsible for the attainment of client set goals, efficiency targets and overall team performance
*Performs consistent and affective coaching sessions to address performance gaps
*Analyzes agents performance and develops action plan to bridge gaps
*Conducts regular performance management to improve challenged members of the team
REQUIRED SKILLS
*GDS Experience (Global Distribution System) - 1 year Sabre experience
*Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor\'s/College Degree in any field.
*Open to shifting, flexible in terms of work hours, and working on holidays
Strong performance management background
*Excellent coaching skills
*Can work under extreme pressure
*Possess above average English written and verbal communication skills
with demonstrable track record in achieving targets and improving agent performance
*Service and customer-focused
*Strong analytical skills; very detail-oriented
*Strong decision-making and problem-solving skills
*Knowledgeable in call center tools and processes
Apply now and send your resume to *****@neksjob.com
Email Subject: Operations Supervisor Pasig
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes

₱ 50,000.00 monthly ·  Pasig, National Capital Region ·  Today, 04:19 PM