"Qualification:
-excellent communication skills
-Willing to work on Shifting schedules/Holidays/Weekends
-Call center experience is preferred but not required
-Willing to start immediately
Job Duties
Answering calls and handling issues with a high standard of customer service.
Coordinate resolution of issues within service level targets.
Ownership and timely resolution of issues to the satisfaction of the customer.
Talking customers through standard fixes and resolutions.
Working with various functional teams to reach problem resolution and track product issues.
Development of technical ability through knowledge reuse.
Development of internal documentation, processes and procedures.
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Requirements
Minimum education level: Junior High School
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: No
Other Info
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NeksJob Philippines
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About the company
NeksJob Philippines jobs
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