Application Support analyst (master control)Telus

Description and Requirements Job Description ? Knowledge of broadcast / video applications and principles. ? Working knowledge of TCP/IP Networks. ? Knowledge of and demonstrated ability to troubleshoot, isolate, and resolve troubles in transport Description and Requirements Job Description Knowledge of broadcast / video applications and principles. Working knowledge of TCP/IP Networks. Knowledge of and demonstrated ability to troubleshoot, isolate, and resolve troubles in transport and TV technologies. Perform maintenance, administration, and surveillance on transport and TV technologies. Knowledge of network and transport technology, architecture and elements, and a strong understanding of their associated inter-workings. Knowledge of broadcast and encoding formats. Knowledge of ticketing systems and alarming, in relation to service assurance. Knowledge of Service Assurance practices and processes. Knowledge of maintenance practices / routines on network elements. Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required. Demonstrated effective decision-making skills while under limited supervision. Must be able to understand and effectively perform work in accordance with established processes. Experience in installation, maintenance, and/or commissioning of network/transport/TV elements (hardware, software) would be an asset. Must possess Personal Computer navigational skills. Demonstrated professional oral and written communications skills. Fluent in English. Self-motivated, work well with minimal or no direct supervision. Ability to effectively handle both favourable and unfavourable content provider interactions. Ability to work effectively in a team environment and collaboratively with other departments. Maintain a high level of performance under the pressure of time constraints and a fast-paced changing environment. Demonstrated ability in planning and organizing to meet scheduled deadlines. Commit to continuous learning. Demonstrate the ability to learn and apply learned skills to related situations and complete and pass all related exams. Knowledge of Google Suite tools an asset. Additional Job Description Perform maintenance, administration, and surveillance on transport and TV technologies.
Monster

Philippines
Permanent
Full-time