We have an exciting opportunity to join our team as an Airport Services Duty Supervisor.
In this role, you will be responsible for supervising and controlling flight-handling activities such as flight editing, transfer and boarding in order to achieve a high standard of service. You will also aim to achieve optimum satisfaction and on-time departure of flights.
Specific accountabilities include:
Acting as station coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.
Supervising airport team in achieving on-time performance
Facilitating the Ramp Handling activities in liaison with GHA, caterers, fuelling agent, maintenance, cargo, and crew to expedite departure
Working with all departments to ensure precision timings towards on-time departure are met.
Utilizing available resources by planning efficient duty allocation for customer service agents. Ensuring efficient use of manpower during duty period
Reviewing aircraft allocations according to the movement messages / late arrivals / loads etc. Ensuring all departures are aware of operational messages and requirements
Qualifications
The successful candidate will have the following qualifications and skills:
Relevant College or University qualification
Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
Excellent communication skills with fluency in English language.
Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
High level of computer literacy
Excellent customer focus and service delivery.
Qatar Airways
In this role, you will be responsible for supervising and controlling flight-handling activities such as flight editing, transfer and boarding in order to achieve a high standard of service. You will also aim to achieve optimum satisfaction and on-time departure of flights.
Specific accountabilities include:
Acting as station coordinator in liaison with GHA and QR department. Working closely with GHA and all airport departments to ensure on-time performance targets are met.
Supervising airport team in achieving on-time performance
Facilitating the Ramp Handling activities in liaison with GHA, caterers, fuelling agent, maintenance, cargo, and crew to expedite departure
Working with all departments to ensure precision timings towards on-time departure are met.
Utilizing available resources by planning efficient duty allocation for customer service agents. Ensuring efficient use of manpower during duty period
Reviewing aircraft allocations according to the movement messages / late arrivals / loads etc. Ensuring all departures are aware of operational messages and requirements
Qualifications
The successful candidate will have the following qualifications and skills:
Relevant College or University qualification
Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
Excellent communication skills with fluency in English language.
Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
High level of computer literacy
Excellent customer focus and service delivery.
Qatar Airways
Other Info
Cebu
Permanent
Full-time
Permanent
Full-time
Submit profile
Qatar Airways
About the company
Position airport services duty Supervisor - cebu recruited by the company Qatar Airways at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Airport Services Duty Supervisor - Cebu or Qatar Airways company in the links above
About the company