Administration support - resincPANDR

Job Title: Administration SupportWork Schedule: Monday - Friday, 12:30 PM - 8:00 PMRole Overview:The Administration Support will provide operational support to the team by managing the CX inbox, ensuring accurate processing of customer uploads, and handling rebook and reschedule requests. This role requires strong attention to detail, the ability to follow established procedures precisely, and efficient handling of administrative tasks to maintain smooth workflow operations.Key Responsibilities:Monitor and manage the CX inbox daily.Accurately process and upload files (e.g., electricity bills, meter box photos) in line with Zoho Learn procedures.Action rebook and reschedule requests received via email or SMS, ensuring timely updates to the system (no outbound calls required).Maintain accurate records of all updates and transactions.Collaborate with internal team members to resolve discrepancies or incomplete submissions.Provide general administrative support as required.RequirementsQualifications & Skills:Previous administrative or operations support experience preferred.Strong organizational skills with excellent attention to detail.Ability to follow step-by-step procedures consistently.Comfortable working independently and managing repetitive tasks with accuracy.Basic knowledge of Zoho systems or willingness to learn.Good written communication skills.
Pandr

Legazpi City, Albay
Permanent
Full-time