admin manager, business support management ( Vice President)JPMorgan Chase & Co. - Cebu & Manila Operations

ADMIN MANAGER, BUSINESS SUPPORT MANAGEMENT (VICE PRESIDENT)
 
Job Description
 
Join our Commercial and Investment Bank Business Support Management team as an Admin Manager, where you'll play a pivotal role in promoting superior administrative coverage and support for our global businesses. This is an exciting opportunity to lead a team of Executive Assistants, manage international projects, and partner with senior leadership to align administrative support with business priorities.
 
Job Summary:
 
As an Administrative Manager within the Corporate Investment Banking Business Support Management, you will foster excellent administrative coverage and spearhead the provision of onboarding and offboarding support for employees globally. You will play a crucial role in implementing projects and events that require administrative assistance, guaranteeing alignment with business objectives and outstanding service delivery.
 
Job Responsibilities:
Build out the BSM Admin platform per plans.
Lead day-to-day team activities, managing a team of Executive Assistants across one or more LOBs.
Act as a strong partner to LOB leadership teams to ensure Admin support aligns with business priorities.
Drive strategy for business coverage, building bench strength, and improving business support.
Ensure exceptional and efficient end-to-end administrative service delivery.
Manage oversight, training, reporting, and governance of all Admin team member duties.
Own all facets of the performance management process and compensation recommendations.
Maintain regular communication with key stakeholders.
Drive LOB and CIB-wide initiatives and adhere to all risk and control policies.
Manage relationships with internal business partners globally.
Required Qualifications, Capabilities, and Skills:
Minimum of 10 years of senior-level administrative or functional management experience in a large financial services organization.
Strong track record in successful people, business, and project leadership at both national and international levels.
Exceptional communication skills; confident, organized, and clear.
Partnership mentality; collaborative, proactive, and uses critical thinking to solve problems.
Professional leadership; excels at motivating individual and team performance.
Control orientation; enforces a dynamic control/compliance environment.
Drive for Excellence; consistently seeks to exceed expectations and demonstrates continuous improvement.
Preferred Qualifications, Capabilities, and Skills:
HR background and/or experience.
Prior international and matrix leadership experience.
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.