Accounts Payable team leadGenesys

Job Title: Accounts Payable Team Lead (Night Shift)
Location: Philippines
Role Summary:
Reporting to the Accounts Payable Manager, the Accounts Payable Team Lead will be responsible for the active management of the Accounts Payable team supporting the Invoice Payments process for all regions. This is a people manager role and will be responsible in managing the finance service delivery of the Accounts Payable team. The candidate should be able to represent his/her team professionally and confidently to all his/her stakeholders. As payments process is a critical activity within the Accounts Payable function, the sense of urgency, ownership and accountability for this role is high.
Stakeholders of this role will include Global Finance Leaders, Procure to Pay team, Controllers, Tax, Treasury Team, Internal Audit, Payroll team and different business units needing the support from the end-to-end Expense Management Process.
The department can be very busy during month end AP close, year end and quarter end and therefore a calm approach is required together with the ability to prioritize workload to achieve maximum efficiency is an advantage. As such, good communication and organization skills are required.
Key Responsibilities:
In this role, the primary responsibilities will include (but are not limited to):
Supervise all expense accounts of multiple entities covering all regions as far as invoice payments is concerned. Although volume is higher in the North America region, hence the shift for this role is primarily nightshift (US hours).
Seek to standardize payments process across all regions whenever possible
Work closely with the Treasury team on payments and funding requirements including resolution of failed/rejected payments.
Prepares month end accruals and reconciliations and work closely with GL Accounts team to support month and quarter end closing
Supervise resolutions and escalations regarding concerns related to invoices/payments. Work closely with applicable teams to have the resolution in place the soonest possible time. This includes coordinating with IT in case of system issues preventing the timely payment run execution
Accountable in delivering the agreed SLA and KPI's for this process
Perform root cause analysis on certain escalations (and as needed) and on KPI related challenges and work within the team and with key stakeholders to drive KPI's to green
Set cadence on the review of the KPI's and follow through of agreed actions/plans
Work with Internal Audit team for SOX preparedness initiatives and documentation within the Process to pay team
Coordinate UAT testing for any system related changes including interfaces and support automation related initiatives
Work with all relevant departments to maintain correct corporate data and account history
Identify and initiate process improvements
Coach team members on appropriate ways of working and contribute to team and organizational goals. Perform monthly one on ones with all direct reports
Work with other regional team lead within Accounts Payable team to ensure Global Process alignment and drive standardization
Work with MDM, IT and Business Intelligence and Analytics team on opportunities to automate and standardize the process and KPI reporting Globally
Perform other ad hoc projects as assigned
Qualifications/Skills Desired and Preferred:
Business Degree or equivalent experience preferred, with solid years of experience in the Accounts Payable process
At least 2 years of experience in leading an Accounts Payable team in a supervisory capacity
Experience processing in multiple locations
Ability to intervene and direct a team to achieve team/organizational goals
Tool / application experience preferred: Microsoft Excel, Outlook, Word, Database Management, Tableau, Netsuite, Concur, Coupa, Kyriba, Cloud based vendor facing/self-service tools
Strong attention to detail with consistency and punctuality
Strong written and verbal communication skills with the ability to interact effectively with all departments and levels within the company
Strong customer service and analytical ability
Ability to handle a high-volume, deadline driven environment
Ability to work effectively with other team members
Ability to adapt to change
Work shift: Permanent Night shift with flexibility to start early to cover possible earlier calls or end later to cover for possible later calls or as the need arises
Work Environment/Culture
Growth and performance driven culture
Requires multi-tasking ability
Continual change
Competing priorities
Learning/growth opportunities
Team-focused, highly collaborative environment
Interface with multiple levels of management
Must be comfortable working with a team of high level IT professionals.
Success and ability is rewarded
Opportunities also exist for cross-training and career development.
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.
As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
Reasonable Accommodations:
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About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a ServiceSM, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Genesys

Philippines
Permanent
Full-time